I have registered my membership and paid my subscription but my Login is not accepted?

Before you can use the membership details that you entered during registration, you must first activate your account. We send you an email containing an “Activation” link. You may not have activated your membership yet, or the email may have been deleted as Spam. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it   and we will send you another email. 

I lost my password. How do I get into my account?

Go to www.40fyme.org.au and click on “Login Form”. At bottom of the box is a question: Forgotten your password?

Click on this and the system will then ask for your email address and use this to email you a new password. Use this password to login. You may then change your password by clicking on “Member Maintenance” in the left column.

I lost my username. How do I get into my account?

Go to www.40fyme.org.au and click on “Login Form”. At bottom of the box is a question: Forgotten your username?

Click on this and the system will then ask for your email address and use this to email you your username.

I don’t remember the email I used to login.

Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will let you know which email you used as your login.

As a distributor what does 40fyME® do to ensure the quality of its products?

We focus on three specific areas.

• Manufacturing: Naturally, we insist on strict compliance with current Good Manufacturing Practice (GMP) for manufacturing, packaging, and storage. Each manufacturer that we use must have a certified GMP certificate.
• Content: We receive a Certificate of Analysis (CoA) with every batch of product which confirms the purity (to exclude contaminants such as microbes and heavy metals), and levels of ingredients as stated on the product label
• Validation: We conduct independent analysis of the products in selected laboratories in Australia to confirm the manufacturer’s CoAs.

Does the label accurately list exactly what’s in the bottle?

Yes. All active ingredients are verified using advanced analytical methods such as HPLC (high performance liquid chromatography), MS (mass spectrometry), etc., to ensure each and every product accurately meets label claims in strict compliance with our demanding product specifications.

Will I receive an order notification and a shipment notification via email?

Certainly, so be sure to keep your member file email address up to date.

Do you take credit cards?

We accept MasterCard and Visa. Any transactions you make are fully guaranteed and insured, and since all the credit information you give us is transmitted by secured and encrypted lines, you don't have to worry about any unauthorised access to your account.

Is it safe to use my credit cards to purchase vitamins online?

Purchasing with a credit card on the 40fyME® Web Site is 100% safe. Our site uses a security protocol, called Secure Sockets Layer (SSL). It provides data encryption, server authentication and message integrity.

The purchase area of our site is secure. This means that all information exchange between our server and your computer, including name, and address, will be encrypted so that it cannot be read as it travels over the Internet.

Shopping with us is safe.

1. We do not capture your credit card details and store on our site. We pass all credit card processing to either Paypal or eWAY for processing. eWAY is a major payment gateway corporation that interfaces with our bank when processing your card payment.
2. We store all other information we gather from you, such as name, address and email addresses. This information is captured using up to 256-bit encryption

Is the information I give out kept private?

40fyME® has a commitment to privacy for its members. We use several different order and question forms to gather information on our web site. All replies are transmitted over secure lines that cannot be accessed or read by anyone else on the Internet. All information is encrypted and insured. No member information, including names, addresses or e-mail addresses is leased or sold to anyone else. For more detailed information on this subject, please refer to our Privacy Policy.

Can I pay for my membership subscription with a cheque?

Certainly. You can pay by cheque or money order. Select the Subscribe option at the top right of the screen. This will provide an option to pay by cheque. We will send you a Member Registration form as an email attachment, so ensure that you have entered your email correctly.  Please fill in that form with your details and return that to us, together with a cheque or money order and we will process your membership as soon as the funds are cleared, and  your annual supply of Vitamin D3 will be shipped to you.

Can I pay for shopping cart purchases with a cheque?

Unfortunately we cannot process cheques at this time for our shopping cart. We are working on this and will email our members when the solution is available.

Why do I not see any options for shipping?

All our shopping cart products have prices that include shipping by registered airmail. Most of our products have volume discounts that reflect the savings in regard to shipping multiple items.

How much will the shipping cost?

All prices in our shopping cart include free delivery to your residential address by registered airmail.